# Product FAQs

## [Yeti PRO 4000](https://help.goalzero.com/hc/en-us/sections/38586001677339-Yeti-PRO-4000)

- [How do I check for error messages or alerts?](https://help.goalzero.com/hc/en-us/articles/49806795606043-How-do-I-check-for-error-messages-or-alerts)
- [How do I check the firmware version of the Yeti?](https://help.goalzero.com/hc/en-us/articles/49806597586587-How-do-I-check-the-firmware-version-of-the-Yeti)
- [Where can I find the Serial Number and MAC Address for my Yeti PRO 4000?](https://help.goalzero.com/hc/en-us/articles/49805855768987-Where-can-I-find-the-Serial-Number-and-MAC-Address-for-my-Yeti-PRO-4000)
- [How do I check the battery voltage of the Yeti PRO 4000?](https://help.goalzero.com/hc/en-us/articles/49805466832539-How-do-I-check-the-battery-voltage-of-the-Yeti-PRO-4000)
- [Yeti PRO 4000 and Tank PRO 4000 syncing issues?](https://help.goalzero.com/hc/en-us/articles/39111955483931-Yeti-PRO-4000-and-Tank-PRO-4000-syncing-issues)
- [Yeti PRO 4000 AC input or Output Issues?](https://help.goalzero.com/hc/en-us/articles/39111925936667-Yeti-PRO-4000-AC-input-or-Output-Issues)

## [Compact Yeti Power Stations (Yeti 300, Yeti 500, Yeti 700)](https://help.goalzero.com/hc/en-us/sections/38586112090139-Compact-Yeti-Power-Stations-Yeti-300-Yeti-500-Yeti-700)

- [Why doesn’t my hair dryer work with the power station? Yeti 300, Yeti 500, Yeti 700](https://help.goalzero.com/hc/en-us/articles/39254341139483-Why-doesn-t-my-hair-dryer-work-with-the-power-station-Yeti-300-Yeti-500-Yeti-700)
- [Why is the light on the port activation button red?](https://help.goalzero.com/hc/en-us/articles/39254244355995-Why-is-the-light-on-the-port-activation-button-red)
- [Why is the light on the AC port activation button blinking? Yeti 300, Yeti 500, Yeti 700](https://help.goalzero.com/hc/en-us/articles/39254189520539-Why-is-the-light-on-the-AC-port-activation-button-blinking-Yeti-300-Yeti-500-Yeti-700)
- [How do I know if my power station is charged?](https://help.goalzero.com/hc/en-us/articles/39254139995419-How-do-I-know-if-my-power-station-is-charged)
- [Can I take the Yeti power station on a plane?](https://help.goalzero.com/hc/en-us/articles/39254037089051-Can-I-take-the-Yeti-power-station-on-a-plane)
- [What type of battery is in my Yeti 300, Yeti 500, Yeti 700 power station?](https://help.goalzero.com/hc/en-us/articles/39253999463451-What-type-of-battery-is-in-my-Yeti-300-Yeti-500-Yeti-700-power-station)

## [Mid-Size Yeti Power Stations (Yeti 1000 and Yeti 1500 6th Generation)](https://help.goalzero.com/hc/en-us/sections/46727900935579-Mid-Size-Yeti-Power-Stations-Yeti-1000-and-Yeti-1500-6th-Generation)

- [How do I reset the Yeti 1000/1500?](https://help.goalzero.com/hc/en-us/articles/46729485877019-How-do-I-reset-the-Yeti-1000-1500)
- [Can I use the Yeti in extreme temperatures?](https://help.goalzero.com/hc/en-us/articles/46729477853211-Can-I-use-the-Yeti-in-extreme-temperatures)
- [Can I use all the ports at the same time?](https://help.goalzero.com/hc/en-us/articles/46729472487323-Can-I-use-all-the-ports-at-the-same-time)
- [How do I get the most life out of the battery?](https://help.goalzero.com/hc/en-us/articles/46729457298331-How-do-I-get-the-most-life-out-of-the-battery)
- [What type of battery does the Yeti 1000/1500 use?](https://help.goalzero.com/hc/en-us/articles/46729438735771-What-type-of-battery-does-the-Yeti-1000-1500-use)
- [How should I store my Yeti 1000/1500 when it is not in use?](https://help.goalzero.com/hc/en-us/articles/46729376210075-How-should-I-store-my-Yeti-1000-1500-when-it-is-not-in-use)

## [Yeti X (Yeti 200X, Yeti 500X, Yeti 1000X, Yeti 1500X, Yeti 3000X, Yeti 6000X)](https://help.goalzero.com/hc/en-us/sections/38586083503771-Yeti-X-Yeti-200X-Yeti-500X-Yeti-1000X-Yeti-1500X-Yeti-3000X-Yeti-6000X)

- [Where can I find the Device ID, Serial Number and MAC ID for my Yeti?](https://help.goalzero.com/hc/en-us/articles/53981510601115-Where-can-I-find-the-Device-ID-Serial-Number-and-MAC-ID-for-my-Yeti)
- [Yeti 1500X, Yeti 3000X, and Yeti 6000X Reset](https://help.goalzero.com/hc/en-us/articles/38588647929499-Yeti-1500X-Yeti-3000X-and-Yeti-6000X-Reset)
- [Yeti 500X, Yeti 1000 Core, and Yeti 1000X Reset](https://help.goalzero.com/hc/en-us/articles/38588654775067-Yeti-500X-Yeti-1000-Core-and-Yeti-1000X-Reset)
- [Yeti 200X Reset](https://help.goalzero.com/hc/en-us/articles/38588588787739-Yeti-200X-Reset)
- [Can I chain multiple Goal Zero panels into a Yeti X?](https://help.goalzero.com/hc/en-us/articles/38587809474459-Can-I-chain-multiple-Goal-Zero-panels-into-a-Yeti-X)
- [My vehicle has a smart alternator, why am getting low input from the Vehicle Integration Kit?](https://help.goalzero.com/hc/en-us/articles/38587755150363-My-vehicle-has-a-smart-alternator-why-am-getting-low-input-from-the-Vehicle-Integration-Kit)

## [Goal Zero Power APP](https://help.goalzero.com/hc/en-us/sections/38587945931931-Goal-Zero-Power-APP)

- [What happens during a Goal Zero Yeti Firmware update?](https://help.goalzero.com/hc/en-us/articles/38588189905947-What-happens-during-a-Goal-Zero-Yeti-Firmware-update)
- [Should I ever turn my Goal Zero Yeti’s WiFi off?](https://help.goalzero.com/hc/en-us/articles/38588196968347-Should-I-ever-turn-my-Goal-Zero-Yeti-s-WiFi-off)
- [I can’t find the WiFi button on the Goal Zero Yeti X, help!](https://help.goalzero.com/hc/en-us/articles/38588163700507-I-can-t-find-the-WiFi-button-on-the-Goal-Zero-Yeti-X-help)
- [I want to connect to multiple Goal Zero Yetis, how can I tell them apart?](https://help.goalzero.com/hc/en-us/articles/38588161302811-I-want-to-connect-to-multiple-Goal-Zero-Yetis-how-can-I-tell-them-apart)
- [My app won’t connect to my new Yeti X, what do I do?](https://help.goalzero.com/hc/en-us/articles/38588155430683-My-app-won-t-connect-to-my-new-Yeti-X-what-do-I-do)
- [Can I connect to the Internet and surf the web using my Goal Zero Yeti?](https://help.goalzero.com/hc/en-us/articles/38588169309723-Can-I-connect-to-the-Internet-and-surf-the-web-using-my-Goal-Zero-Yeti)

## [Electric Coolers](https://help.goalzero.com/hc/en-us/sections/38586109586459-Electric-Coolers)

- [Why are there water drops around the Alta refrigerator casing or door gap?](https://help.goalzero.com/hc/en-us/articles/39079712037915-Why-are-there-water-drops-around-the-Alta-refrigerator-casing-or-door-gap)
- [Why do I hear a flowing water sound inside the Alta refrigerator?](https://help.goalzero.com/hc/en-us/articles/39079694421275-Why-do-I-hear-a-flowing-water-sound-inside-the-Alta-refrigerator)
- [Why is food frozen in my Alta Fridge?](https://help.goalzero.com/hc/en-us/articles/39079655721115-Why-is-food-frozen-in-my-Alta-Fridge)
- [Why isn’t the Alta refrigerator working?](https://help.goalzero.com/hc/en-us/articles/39079651197467-Why-isn-t-the-Alta-refrigerator-working)
- [Will the Alta fridge work if it is sitting at an angle?](https://help.goalzero.com/hc/en-us/articles/39079611463451-Will-the-Alta-fridge-work-if-it-is-sitting-at-an-angle)
- [Is the cover included with the Alta Electric Cooler?](https://help.goalzero.com/hc/en-us/articles/39079593512219-Is-the-cover-included-with-the-Alta-Electric-Cooler)

## [Power Banks](https://help.goalzero.com/hc/en-us/sections/38586137478811-Power-Banks)

- [How do I charge the Guide 12 Power bank?](https://help.goalzero.com/hc/en-us/articles/39080792677531-How-do-I-charge-the-Guide-12-Power-bank)
- [What battery types can be used in my Guide 12 Power Bank?](https://help.goalzero.com/hc/en-us/articles/39080773299867-What-battery-types-can-be-used-in-my-Guide-12-Power-Bank)
- [What if the power from my USB-C devices is not flowing the correct way?](https://help.goalzero.com/hc/en-us/articles/39080714667419-What-if-the-power-from-my-USB-C-devices-is-not-flowing-the-correct-way)
- [How does the flashlight function on my Venture 35 & 75 Power bank?](https://help.goalzero.com/hc/en-us/articles/39080669096731-How-does-the-flashlight-function-on-my-Venture-35-75-Power-bank)
- [Is the Venture 75 fully waterproof?](https://help.goalzero.com/hc/en-us/articles/39080656839963-Is-the-Venture-75-fully-waterproof)
- [Why is my gear not charging from my Venture Power Bank?](https://help.goalzero.com/hc/en-us/articles/39080640133787-Why-is-my-gear-not-charging-from-my-Venture-Power-Bank)

## [Lights & Lanterns](https://help.goalzero.com/hc/en-us/sections/38586105785755-Lights-Lanterns)

- [How do I adjust the setting on my Torch 500?](https://help.goalzero.com/hc/en-us/articles/39080351993883-How-do-I-adjust-the-setting-on-my-Torch-500)
- [How do I know if the solar panel is working on my Torch 500?](https://help.goalzero.com/hc/en-us/articles/39080347362331-How-do-I-know-if-the-solar-panel-is-working-on-my-Torch-500)
- [How do i change the modes on my Lighthouse Micro Flash?](https://help.goalzero.com/hc/en-us/articles/39080320833179-How-do-i-change-the-modes-on-my-Lighthouse-Micro-Flash)
- [How do I take my Lighthouse Micro Flash out of demo mode?](https://help.goalzero.com/hc/en-us/articles/39080281241883-How-do-I-take-my-Lighthouse-Micro-Flash-out-of-demo-mode)
- [How do I get my Lighthouse Core out of Demo Mode?](https://help.goalzero.com/hc/en-us/articles/39080239079451-How-do-I-get-my-Lighthouse-Core-out-of-Demo-Mode)
- [Does it matter what direction I turn the hand crank on my Lighthouse 600?](https://help.goalzero.com/hc/en-us/articles/39080235113883-Does-it-matter-what-direction-I-turn-the-hand-crank-on-my-Lighthouse-600)

## [Solar Panels](https://help.goalzero.com/hc/en-us/sections/38586096445211-Solar-Panels)

- [Can I mount the Ranger 300 to my roof?](https://help.goalzero.com/hc/en-us/articles/39081598221211-Can-I-mount-the-Ranger-300-to-my-roof)
- [What can I charge directly from the Ranger 300?](https://help.goalzero.com/hc/en-us/articles/39081550754843-What-can-I-charge-directly-from-the-Ranger-300)
- [Can I extend the distance between the Ranger 300 and Yeti Power Station?](https://help.goalzero.com/hc/en-us/articles/39081571647387-Can-I-extend-the-distance-between-the-Ranger-300-and-Yeti-Power-Station)
- [Can I chain a Ranger 300 Briefcase with other Ranger solar panels?](https://help.goalzero.com/hc/en-us/articles/39081553270427-Can-I-chain-a-Ranger-300-Briefcase-with-other-Ranger-solar-panels)
- [Are the Ranger Solar Panels waterproof?](https://help.goalzero.com/hc/en-us/articles/39081529225627-Are-the-Ranger-Solar-Panels-waterproof)
- [How do I chain Nomad 400 Solar Panels?](https://help.goalzero.com/hc/en-us/articles/39081479627547-How-do-I-chain-Nomad-400-Solar-Panels)